Privacy Policy
The Duck & Willow
Downend, Bristol
We are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or make a booking.
What Information We Collect
We may collect and process the following information:
Your name
Email address
Phone number
Booking details (such as date, time, and party size)
Any information you choose to provide when contacting us
Basic website usage data (such as pages visited)
How We Use Your Information
We use your information to:
Manage table bookings and enquiries
Respond to messages or requests
Communicate important booking information
Improve our website and services
Comply with legal or regulatory requirements
We do not sell or share your personal data with third parties for marketing purposes.
Booking Systems & Third Parties
If you book a table using a third-party booking system, your data may be processed by that provider in line with their own privacy policy. We only use trusted services necessary to operate our business.
Cookies & Website Data
Our website may use cookies to:
Improve functionality
Understand how visitors use the site
Enhance user experience
You can control or disable cookies through your browser settings.
How We Store Your Data
We take reasonable steps to protect your personal data and keep it secure. Information is stored only for as long as necessary for business or legal purposes.
Your Rights:
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data (where legally permitted)
Withdraw consent for communications
To exercise any of these rights, please contact us directly.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
The Duck & Willow
Downend, Bristol
Email or phone details as listed on our website